Accessibility Statement
Our commitment to mobile-friendly, readable, keyboard-friendly hospital directory pages and a correction route for accessibility barriers.
Accessibility Commitment
canadahospitals.org/ aims to make hospital directory information easier to use for people with disabilities, caregivers, older adults, mobile users and people under stress. We use clear headings, readable text, strong contrast, keyboard-friendly structure and responsive design.
We take guidance from WCAG principles and Canadian accessibility expectations, including the Accessible Canada Act’s goal of identifying, removing and preventing barriers in areas under federal jurisdiction.
Design Practices
- Plain-language structure with short paragraphs.
- Responsive pages that fit mobile screens without horizontal scroll.
- High-contrast buttons and visible links.
- Tables wrapped for mobile scrolling when data is wide.
- Descriptive anchor text instead of vague “click here” whenever possible.
- No reliance on colour alone to convey important information.
Known Limits
Some third-party links, hospital websites, maps, portals, appointment systems or embedded tools may not be controlled by us. If a linked official hospital page is inaccessible, contact that hospital or health authority directly while also telling us so we can improve our link context.
Report an Accessibility Issue
- Send the page URL. Tell us which page caused the barrier.
- Describe the issue. Example: keyboard trap, low contrast, screen-reader problem, small text or table overflow.
- Include your device/browser if possible. This helps us reproduce the issue.
- Email us. Send to info@canadahospitals.org with subject “Accessibility issue.”