Privacy Policy
How canadahospitals.org/ handles website visitor information, correction emails, cookies and analytics — and why you should never send us patient medical records or health-card details.
On this page
Scope
This Privacy Policy applies to canadahospitals.org/ website visitors. It does not apply to hospitals, health authorities, provincial health plans, patient portals, appointment systems or other websites we link to. Those organizations have their own privacy policies and legal obligations.
Information We Collect
| Category | Examples | Why |
|---|---|---|
| Website logs | IP address, browser, device type, pages requested, timestamps. | Security, troubleshooting and abuse prevention. |
| Analytics data | Aggregated page views, search terms, referrers and approximate location. | Understand which hospital pages need improvement. |
| Contact data | Email address and message content if you contact us. | Respond to corrections, privacy requests or editorial feedback. |
| Cookie choices | Consent status, browser signals and settings. | Remember privacy preferences. |
Information We Do Not Want
Do not send health-card numbers, medical record numbers, test results, appointment confirmations, diagnoses, prescriptions, images, insurance data, date of birth, Social Insurance Number or other sensitive medical information. We are not a hospital or secure patient portal.
Legal and Privacy Framework
canadahospitals.org/ is an informational website. Where applicable, we aim to handle visitor information consistently with Canadian privacy principles, including PIPEDA for private-sector commercial activity and guidance from the Office of the Privacy Commissioner of Canada. Some provinces have their own health-information or private-sector privacy laws. Hospitals and health authorities handle patient data under their own legal obligations; we do not operate those systems.
Learn more from the Office of the Privacy Commissioner of Canada: PIPEDA overview.
Cookies, Analytics and Advertising
We may use cookies or similar technologies for security, analytics, consent management and advertising. Advertising partners may process identifiers according to their own privacy policies. Where consent tools are available, you can manage cookie preferences from the cookie banner or browser settings.
Retention
| Data | Typical retention |
|---|---|
| Security logs | 30 to 90 days unless needed for investigation. |
| Analytics data | Up to 14 months in aggregated or pseudonymous form. |
| Correction emails | Up to 24 months, unless needed to document a listing update. |
| Privacy request records | Up to 3 years to document compliance. |
Your Choices
- Use browser settings to block or delete cookies.
- Contact us to request access, deletion or correction of contact data you sent to us.
- Use official hospital privacy offices for patient-record or hospital portal requests.
- Do not send us medical or patient identifiers.
Contact for Privacy
Email info@canadahospitals.org with the subject line “Privacy request.”