Montreal General Visit, Call & Appointment Planner
Montreal General Hospital is a McGill University Health Centre hospital at 1650 Cedar Avenue in Montréal. The main address is useful, but patients also need to know that Emergency is reached from Pine Avenue and that first specialist appointments can follow different referral routes.
Use this guide to find the right phone number, understand the MUHC appointment process, register for a first visit, plan parking or transit, locate Emergency and request medical records.
Fast Answer: Address, Phone and Appointment Route
Montreal General Hospital address: 1650 Cedar Avenue, Montréal, Québec H3G 1A4, Canada.
Main hospital phone: 514-934-1934. The MUHC Appointment and Referral Centre is 514-934-8488.
Address
1650 Cedar Avenue, Montréal, QC H3G 1A4.
Main line
514-934-1934 for hospital routing.
Appointments
514-934-8488 for MUHC appointment and referral help.
Emergency
Open 24/7. The Emergency entrance is off Pine Avenue.
Choose the Task You Need to Complete
Montreal General Hospital does not use one phone number or one booking route for every patient request. Start with the task instead of calling departments at random.
Montreal General Hospital Address and Entrance Guide
The street address gets you to the hospital property. The entrance named in your appointment instructions determines where you should actually arrive.
Montreal General Hospital Phone Numbers
Keep the clinic name, appointment date, doctor’s name and any extension from your paperwork beside you when calling. A direct extension is usually more useful than restarting at the main switchboard.
| Need | Contact | Use it for |
|---|---|---|
| Main hospital | 514-934-1934 | General routing when you do not know the correct department. |
| Appointment & Referral Centre | 514-934-8488 | Appointment/referral assistance and certain cancellation or rescheduling questions. |
| Admitting Office | 514-934-1934 ext. 42173 | Patient registration and changes to personal information. |
| Medical Records | 514-934-1934 ext. 42238 | Access to Health Information and medical-record requests. |
| Parking Office | 514-934-1934 ext. 43626 or 44632 | Parking passes, products and parking-office questions. |
| Patient room information | 514-934-1934 ext. 48022 | Unit or patient-room information for admitted patients. |
| Lost and Found | 514-934-1934 ext. 48282 | Items lost at Montreal General Hospital. |
How Montreal General Hospital Appointments Work
MUHC is using its Referral Portal for many adult first specialist appointments and referrals for diagnostic tests, scans and procedures. The correct path depends on who issued the referral and the service involved.
Referral from a specialist
If a medical specialist referred you for an eligible first appointment at Montreal General Hospital, MUHC directs patients to its Referral Portal.
Referral from a family doctor or GP
For many listed specialties, your family physician or general practitioner must send the consultation request directly to the Centre de répartition des demandes de services, or CRDS.
Check the exact referral
Read the specialty, test or procedure written on the referral. MUHC services are distributed across different hospital sites, so do not assume every specialty is offered at Montreal General Hospital.
Identify who issued it
The referral source matters. A specialist referral may use the MUHC Referral Portal, while many family-doctor referrals use CRDS.
Prepare the required information
MUHC asks for information such as the patient’s name, date of birth, provincial or private health-insurance information, reason for consultation, email, reachable phone numbers and referring physician details.
Attach a clear referral when using the portal
The Referral Portal requires the referral to be uploaded with the online form. Save a readable electronic copy on the device you will use.
Keep the confirmation and ticket number
After a successful portal submission, MUHC sends a confirmation email and ticket number. Save that number in case you need help with the request.
Follow-Up Appointments, Cancellations and Rescheduling
The MUHC Referral Portal is not intended for routine follow-up appointments. When possible, arrange a follow-up at the clinic before leaving your current visit.
Follow-up appointment
Use the phone number you normally use for your specialist or clinic if the next visit was not booked before you left.
Cancel or reschedule
For an existing appointment that must be cancelled or rescheduled, MUHC directs patients to 514-934-8488.
Portal help
The Referral Portal helpline is 514-934-8488, Monday to Friday from 8 a.m. to 8 p.m.
First Visit: Register at the Montreal General Hospital Admitting Office
People visiting the MUHC for the first time must register at the Admitting Office. Montreal General Hospital’s Admitting Office is in Livingston Hall, 6th floor, room L6.130.
Office hours
Monday to Friday, 7 a.m. to 3:30 p.m.
Admitting phone
514-934-1934 ext. 42173.
Hospital card
MUHC no longer issues hospital cards. A valid health-insurance card is used instead.
If you have a Québec health insurance card
Bring the valid card and make sure it has not expired.
If you do not have a Québec health insurance card
Bring the supporting identification or coverage documents requested by MUHC, such as another Canadian provincial or territorial health card, government-issued ID, applicable private insurance or other accepted coverage documentation.
What to Check Before Leaving Home
Confirm your visit
- Your appointment is at Montreal General Hospital, not another MUHC site.
- Clinic or department name.
- Room, floor and entrance.
- Date and required arrival time.
- Any fasting or preparation instructions.
- Whether someone must accompany you after a procedure.
Bring what applies
- Valid health-insurance card or other required coverage documents.
- Appointment confirmation.
- Referral or requisition when instructed.
- Current medication and allergy information.
- Requested outside imaging, reports or test results.
- Glasses, hearing aids, mobility aids or other personal supports.
Montreal General Hospital Emergency Department
The Montreal General Hospital Emergency Department operates 24 hours a day, 7 days a week. The official Emergency entrance is off Pine Avenue.
Entrance
Enter from the Pine Avenue side and follow Emergency signs.
Hours
Emergency is open continuously, 24 hours a day and 7 days a week.
Emergency parking
Enter from Pine Avenue to reach the parking area closest to the Emergency Department entrance.
Montreal General Hospital Parking
Montreal General Hospital has a covered multi-level parking lot accessible from both Pine Avenue and Cedar Avenue. Patient and family parking is available within the hospital parking facility.
| Parking need | What to check | Practical action |
|---|---|---|
| Short appointment | Current hourly or short-stay rate | Check the official MUHC parking page before travelling. |
| Long appointment or admission | Daily maximum and multi-day options | Ask the parking office whether a pass or reduced patient rate applies. |
| Frequent outpatient visits | Frequent-user parking products | Check eligibility and required forms with the parking office. |
| Accessible parking | Designated accessible-permit spaces | Display a valid accessible parking permit and follow on-site signage. |
| Large vehicle | Garage clearance | Confirm vehicle height before entering the covered garage. |
Accessible parking
MUHC provides designated spaces for vehicles displaying an accessible parking permit near hospital access points and within the parking facility.
Parking office
Use the MUHC parking office for current rates, passes, frequent-outpatient products and parking-specific questions.
Getting to Montreal General Hospital by Metro or Bus
The hospital is on the slope of Mount Royal above downtown Montréal. Guy-Concordia on the Green Line is a common metro connection, with local buses serving the hospital area.
Metro
Use Guy-Concordia as a common nearby metro connection for the hospital.
Bus
Check current STM routes serving the Cedar Avenue and Pine Avenue hospital area.
Drop-off
Use the entrance named in the patient’s appointment instructions and do not block hospital access lanes.
Montreal General Hospital Visiting
MUHC uses general family-presence and visiting guidance across its adult hospitals, but individual clinical areas can apply additional restrictions based on patient needs, privacy, infection control and clinical safety.
Before visiting
Check the current MUHC visiting guidance and confirm the patient’s unit when restrictions may apply.
Specialized units
Emergency, intensive care, isolation and other specialized areas may have different family-presence limits.
If you are unwell
Do not visit when you have infectious symptoms without first checking the hospital’s current guidance.
How to Request Medical Records From Montreal General Hospital
Medical-record requests are handled through the MUHC Access to Health Information process. A request for a complete record is different from contacting a clinic about an appointment or asking a treating professional about results.
Complete the authorization or written request
Identify the patient and specify which medical information and date period you need.
Include the required identifying details
Provide the patient and contact information required by the MUHC Access to Health Information process.
Use an accepted submission method
Follow the current MUHC instructions for sending or delivering the completed request.
Contact the MGH records office if needed
The Montreal General Hospital Access to Health Information office can help with site-specific record-request questions.
Map to Montreal General Hospital
This map points to the main Cedar Avenue address. If you are going to Emergency, use Pine Avenue access and follow hospital Emergency signs.
Common Mistakes That Can Delay Your Visit
Going to the wrong entrance
The main address is on Cedar Avenue, while Emergency access is from the Pine Avenue side.
Using the Referral Portal for a follow-up
The MUHC Referral Portal is primarily for eligible first referrals, not routine follow-up scheduling.
Ignoring who wrote the referral
The route can differ between a specialist referral and one from a family physician or general practitioner.
Assuming every specialty is at MGH
MUHC services are spread across several sites. Verify the hospital name before submitting a request or travelling.
Calling only the main switchboard
If your appointment paperwork contains a direct clinic number or extension, use it first.
Relying on old parking or visiting details
Hospital operational information can change. Recheck the official MUHC pages before travelling.
Before You Leave Home: Quick Checklist
- Confirm the appointment is at Montreal General Hospital.
- Save the clinic or department name and direct extension.
- Check the room, floor and entrance.
- Bring your valid health-insurance card or required coverage documents.
- Bring your referral or requisition if instructed.
- Follow test-specific fasting and medication instructions.
- Bring requested outside imaging or medical reports.
- Check whether someone must accompany you after treatment.
- Choose Cedar Avenue, Pine Avenue or transit access based on your destination.
- Recheck parking and transit conditions before travelling.
Related Montréal Hospital Guide
Official Montreal General Hospital Resources
Use these MUHC pages for current appointment instructions, contacts and operational information.
Montreal General Hospital FAQs
What is the address of Montreal General Hospital?
Montreal General Hospital is at 1650 Cedar Avenue, Montréal, Québec H3G 1A4, Canada. The hospital has access from the Cedar Avenue and Pine Avenue sides.
What is the main Montreal General Hospital phone number?
The main phone number is 514-934-1934. Use a direct clinic or department extension when one appears on your appointment paperwork.
What is the MUHC appointment phone number?
The MUHC Appointment and Referral Centre is 514-934-8488.
How do I request a first appointment at Montreal General Hospital?
Eligible adult patients referred by a specialist may use the MUHC Referral Portal. Many referrals from family physicians or general practitioners follow the CRDS process instead. Check the current MUHC appointment instructions because some specialties use a different route.
Can I use the MUHC Referral Portal for a follow-up appointment?
The Referral Portal is not the normal route for routine follow-up appointments. Use your clinic’s established scheduling process or the appointment contact provided by MUHC.
Where is the Montreal General Hospital Emergency entrance?
The Emergency Department entrance is off Pine Avenue. Emergency operates 24 hours a day, 7 days a week. Call 911 for a life-threatening emergency.
How much does parking cost at Montreal General Hospital?
Parking rates can change. Check the official MUHC parking page shortly before travelling for the current short-stay, daily and patient-pass rates.
What is the nearest metro station to Montreal General Hospital?
Guy-Concordia on Montréal’s Green Line is a common nearby metro connection. Check current STM routes for the remaining trip to the hospital.
What are Montreal General Hospital visiting hours?
Use the current MUHC family-presence and visiting guidance before travelling. Individual hospital units can apply different rules because of patient needs, infection control or clinical safety.
How do I request medical records from Montreal General Hospital?
Use the MUHC Access to Health Information process and follow the current medical-record request instructions on the official MUHC website.
Is CanadaHospitals.org the official Montreal General Hospital website?
No. CanadaHospitals.org is an independent information website. Montreal General Hospital is part of the McGill University Health Centre. Use MUHC’s official website for appointments, medical instructions and same-day hospital information.
Verify Time-Sensitive Details Before Travelling
Appointment routes, clinic locations, hospital extensions, parking prices, transit service, visiting rules and patient instructions can change. Use your current MUHC appointment documents and the official links above for the final check before travelling.
CanadaHospitals.org is an independent hospital-information website and is not Montreal General Hospital or McGill University Health Centre. This page provides navigation information and does not provide medical diagnosis, treatment or emergency triage.