Alberta Children’s Hospital Address, Phone & Appointment Help
Alberta Children’s Hospital is at 28 Oki Drive NW, Calgary, Alberta T3B 6A8. The main hospital switchboard is 403-955-7211.
Appointments are handled by individual clinics, programs and referral pathways rather than one universal booking number. Use the clinic details on your referral, appointment notice or MyChart information whenever they are available.
Fast Answer: Address, Phone and Appointment Route
Address
28 Oki Drive NW, Calgary, Alberta T3B 6A8.
Main phone
403-955-7211 is the hospital switchboard.
Appointments
Use the specific clinic or program contact supplied with the referral or booking.
Emergency
The Emergency Department operates 24 hours. Call 911 for an emergency.
Alberta Children’s Hospital Address and Arrival Details
The main hospital is in northwest Calgary. Do not rely only on the hospital name when travelling for an outpatient visit because Alberta Health Services says some appointments take place across the street at the Child Development Centre or at another community location.
AHS states that outpatient appointments connected with Alberta Children’s Hospital may be held in the main hospital, at the Child Development Centre across the street or in the community. The address on your current appointment information should take priority.
Alberta Children’s Hospital Phone Numbers
The main switchboard is useful when you know the hospital but not the correct department. For an existing appointment, use the direct clinic number supplied in the booking information whenever possible.
| Contact | Phone | When to use it |
|---|---|---|
| Main switchboard | 403-955-7211 | General department and hospital-unit routing. |
| Patient Registration | 403-955-7212 | Registration and admitting-related questions. |
| Emergency Department | 403-955-7070 | Published Emergency Department contact. Call 911 for an emergency. |
| Health Information / Records | 403-955-7395 | Questions about obtaining hospital health records. |
| Parking office | 403-955-7096 | Site-specific public parking questions. |
The direct clinic contact on the appointment notice is usually more useful than the hospital switchboard for rescheduling, arrival instructions and clinic-specific questions.
How Appointments at Alberta Children’s Hospital Work
Alberta Children’s Hospital does not use one public booking number for every specialty. Each clinic or program can have its own referral criteria, contact details and scheduling process.
Identify the exact clinic or program
Look for the specialty, program or clinic name in the referral, appointment letter, phone message or MyChart information. This is the most important detail for finding the correct contact route.
Follow the referral pathway
Many pediatric specialty services use healthcare-provider referrals. Do not assume a clinic accepts direct self-booking unless the official service page specifically says it does.
Confirm the appointment location
AHS states that outpatient appointments may be at Alberta Children’s Hospital, at the Child Development Centre across the street or at a community site.
Use the clinic contact for changes
If the appointment must be cancelled, rescheduled or clarified, use the phone number supplied by that clinic. The switchboard can route calls when you do not have a direct number.
Check MyChart where available
MyChart can display health information and appointment information, and some appointment functions are available through the platform. Clinic availability and workflows can differ.
Find a specific Alberta Children’s Hospital service
The AHS facility directory lists the hospital’s current programs and services, including pediatric specialty clinics, diagnostic services, surgery, rehabilitation, mental health, Emergency and other departments.
Preparing for an Outpatient Appointment or Hospital Stay
Preparation should follow the instructions for the exact clinic, test, procedure or hospital stay. A general hospital page cannot replace instructions sent by the child’s care team.
Before an outpatient visit
- Confirm the clinic or program name.
- Check whether the appointment is at the main hospital, Child Development Centre or another location.
- Review any preparation instructions sent by the clinic.
- Keep the direct clinic phone number available.
- Allow enough time for parking, walking and registration.
Before a hospital stay
AHS recommends preparing children for what to expect and following the hospital’s packing guidance. Its current preparation page also tells families to bring the medications their child takes, including items such as inhalers, insulin, seizure medication or heart medication.
Follow any additional instructions from the admitting unit, surgical team or specialty clinic.
Alberta Children’s Hospital Emergency Department
Do not use this directory page, email, MyChart or a general hospital contact instead of emergency services.
AHS lists Alberta Children’s Hospital Emergency Services as available 24 hours a day. The published Emergency Department telephone number is 403-955-7070.
Emergency patients are assessed by urgency, so arrival order does not determine treatment order and an individual wait time cannot be predicted from a directory page.
Parking at Alberta Children’s Hospital
The hospital has an underground parkade near the main entrance and outdoor public parking. The official parking map lists parking as available 24 hours a day.
Half hour
$2.50 per half hour or portion.
24 hours
$15.00.
Weekly
$42.00.
Monthly
$74.00.
Parking rates and payment arrangements can change. Weekly and monthly passes can also require authorization from the nursing unit or social worker.
Visitors, Parents and Caregivers
AHS says Calgary Zone hospitals no longer use one set of formal visiting hours for every patient. Visiting is based on the patient’s expressed wishes, care needs and circumstances.
Individual pediatric units can still have different access arrangements because of infection control, treatment, procedures, mental-health care or other unit needs. Confirm with the child’s unit when visitor access is important to your travel plan.
Health Records and MyChart
Hospital records
Alberta Children’s Hospital Health Information / Records Management handles requests for hospital records.
Phone: 403-955-7395
Location: Room BO-545, 28 Oki Drive NW.
AHS states that a fee applies for copies of health records.
MyChart
MyChart is the AHS online tool for access to health information such as medications, test results and visit summaries. It also supports appointment functions where available.
AHS says parents or authorized representatives can apply for proxy access to a child’s MyChart information. Access rules differ according to the child’s age and circumstances.
Accessibility at Alberta Children’s Hospital
AHS lists the hospital as wheelchair accessible and confirms that an elevator is available. The hospital’s patient and family information also identifies accessible washrooms, doorways and designated parking spaces.
If a child or family member needs mobility, communication, language or other accessibility support, contact the relevant clinic before the appointment when possible so the clinic can explain the available arrangements.
Common Problems to Avoid Before Your Visit
Going to the main hospital without checking the location
Some outpatient appointments are held at the Child Development Centre or in the community. Read the latest appointment information first.
Calling the switchboard for every appointment issue
The switchboard can route calls, but the direct clinic contact is usually better for appointment changes and clinic-specific instructions.
Assuming all departments operate 24 hours
The hospital and Emergency Department are available around the clock, but outpatient clinics and administrative services can have their own schedules.
Using an old parking price
Parking rates can change. Use the current official parking map before a long visit or hospital stay.
Official Alberta Children’s Hospital Resources
Use Alberta Health Services sources for the most current clinic, appointment, parking, access and service information.
CanadaHospitals.org is not Alberta Children’s Hospital or Alberta Health Services. This page provides public directory information and does not book appointments, provide diagnosis or treatment advice, or replace instructions from a healthcare professional.
Alberta Children’s Hospital FAQs
What is the Alberta Children’s Hospital address?
Alberta Children’s Hospital is at 28 Oki Drive NW, Calgary, Alberta T3B 6A8.
What is the main Alberta Children’s Hospital phone number?
The hospital switchboard is 403-955-7211.
How do I book an appointment at Alberta Children’s Hospital?
There is no single appointment number for every clinic. Appointment access depends on the specific program or service. Use the referral or booking instructions supplied by the clinic, or call the main switchboard for department routing when you do not have a direct number.
Can my child’s appointment be somewhere other than the main hospital?
Yes. AHS says outpatient appointments may take place at Alberta Children’s Hospital, across the street at the Child Development Centre or in the community. Confirm the exact location on the appointment information.
Is the Alberta Children’s Hospital Emergency Department open 24 hours?
Yes. Alberta Health Services lists the Emergency Department as a 24-hour service. Call 911 for an emergency.
What is the Alberta Children’s Hospital Emergency Department phone number?
The published Emergency Department number is 403-955-7070. It should not be used instead of 911 for an emergency.
How much is parking at Alberta Children’s Hospital?
The official parking information reviewed for this page lists $2.50 per half hour, $15 for 24 hours, $42 weekly and $74 monthly. Confirm the current official parking map before travelling because rates can change.
Where do I request Alberta Children’s Hospital records?
Contact Health Information / Records Management at 403-955-7395. AHS lists the department in Room BO-545 at 28 Oki Drive NW.
More From CanadaHospitals.org
Browse CanadaHospitals.org for other Canadian hospital address, phone and appointment guides. To report an outdated hospital detail, use the CanadaHospitals.org contact page and include an official source supporting the correction.
Last reviewed September 20, 2026. Confirm time-sensitive appointment, parking, visiting and service information directly with Alberta Health Services before travelling.