Montreal Children’s Hospital Address, Phone & Appointment Guide
The Montreal Children’s Hospital is the pediatric hospital of the McGill University Health Centre at 1001 Boulevard Décarie in Montréal. It provides hospital care for newborns, children and adolescents and is located at the MUHC Glen site beside Vendôme station.
This guide gives families the current address, main phone, first-appointment referral route, follow-up contact steps, Emergency location, parking, transit, visitor information and medical-record access.
Fast Answer: Address, Phone and Appointment Contact
Montreal Children’s Hospital address: 1001 Boulevard Décarie, Montréal, Québec H4A 3J1, Canada.
General inquiries: 514-412-4400. Appointment Referral Centre: 514-412-4040. First-time specialist appointments generally start with a referral and the hospital’s online Referral Portal. Follow-up appointments are handled through the individual clinic or service.
Address
1001 Boulevard Décarie, Montréal, QC H4A 3J1.
Main phone
514-412-4400 for general hospital inquiries and clinic routing.
Appointments
514-412-4040 for Appointment Referral Centre help.
Transit
Vendôme station connects directly with the Glen site.
Start Here: What Do You Need to Do?
Families searching for “Children’s Hospital Montreal” are often trying to solve a different task than simply finding the address. Choose the route that matches your situation.
Montreal Children’s Hospital Address and Glen Site Location
The Montreal Children’s Hospital is located within the MUHC Glen site. The street address gets you to the campus, but your clinic letter should also show a block, level and room number. Keep those details available when you arrive.
Montreal Children’s Hospital Phone Numbers
Use the general number when you do not know the clinic. For appointment changes, follow-ups or test preparation, a direct clinic number is usually the better route.
| What you need | Official contact | Best use |
|---|---|---|
| General inquiries | 514-412-4400 | Hospital information, general routing and help finding a clinic or service. |
| First appointment / referral help | 514-412-4040 | Referral Portal help, first-appointment questions and unknown clinic callbacks. |
| Medical Records | 514-934-1934 ext. 24408 | Copies of medical records and official health-information requests. |
| Comments or complaints | 514-412-4400 ext. 22223 | Hospital feedback and complaint routing. |
| Parking Office | 514-934-1934 ext. 23427 | Parking office questions, passes and payment information. |
How to Request a First Appointment at Montreal Children’s Hospital
The hospital introduced its online MCH Referral Portal for first appointments, and most medical specialties now use it. The portal is for patients who already have a referral. If you do not have one, the hospital directs you to speak with your family doctor or another health-care professional.
Get the required referral
Confirm that your child has a referral or consultation request from the appropriate health-care professional. Some specialized clinics also require their own additional forms.
Save the referral in digital form
The MCH portal requires you to attach the referral. Scan the document clearly and save it on the phone, tablet or computer you will use to submit the request.
Open the MCH Referral Portal
Complete the online first-appointment form and attach the referral. Check the clinic page first when the hospital says that service requires an additional form.
Keep the confirmation and ticket number
After a successful submission, the hospital sends a confirmation email containing a ticket number. Save this number because the Appointment Referral Centre can use it if you need help with the request.
Wait for clinical review and scheduling
Submitting a referral does not itself create an appointment. The request is reviewed and prioritized before an appointment date is assigned.
Follow-Up Appointments: Do Not Use the First-Appointment Portal
The MCH Referral Portal is intended for first appointments. If your child is already followed by a Montreal Children’s Hospital clinic, use that clinic’s own follow-up instructions instead.
Find the clinic
Open the hospital’s clinic directory and select the exact specialty or service.
Use its contact
Clinic pages normally list the appropriate follow-up telephone number, extension or booking route.
Keep visit details ready
Have the child’s name, date of birth, clinic name and existing appointment details available when you call.
First Visit: Registration and the Hospital Card Change
Effective August 28, 2025, Montreal Children’s Hospital no longer issues hospital cards. This is important because some older hospital documents and archived clinic instructions may still mention bringing or obtaining an MCH hospital card.
First-time patients
The hospital says patients visiting the MCH for the first time must go to the Admitting Office to register.
Location: C RC.0036 on the RC level, near the Royal Victoria Hospital main entrance.
Current weekday hours: 7 a.m. to 4 p.m.
Bring current coverage information
- Your child’s valid Québec health insurance card (RAMQ card), or an accepted image of both sides if valid.
- If applicable, a valid health-insurance card from another Canadian province or territory.
- Private health-insurance evidence when appropriate.
- Your child’s medication list, including non-prescription products and supplements.
- Your child’s immunization record.
Montreal Children’s Hospital Emergency Department
The Montreal Children’s Hospital has a pediatric Emergency Department at the Glen site. The official department location is B S1.3300. Drivers can use the underground route to reach the Emergency drop-off area on level S1.
Emergency location
Block B, level S1 at the Montreal Children’s Hospital.
Drop-off
An Emergency drop-off area is available underground on level S1.
Life-threatening emergency
Call 911 rather than delaying emergency care while trying to contact a hospital department.
Montreal Children’s Hospital Test Centre and Medical Imaging
Blood tests, sample collection and diagnostic imaging do not all use the general appointment route. Follow the requisition and the instructions for the specific test.
| Service | Current official detail | Before you go |
|---|---|---|
| MCH Test Centre | Room B 02.5118. Monday-Friday, 7 a.m.-3 p.m.; closed weekends and statutory holidays. | Use the hospital’s official Test Centre booking route and bring the required requisition. |
| Medical Imaging | General information: 514-412-4450. Room B 02.2018. | Appointments are required for many imaging services. Follow modality-specific instructions. |
| X-ray | The MCH Medical Imaging page currently states appointments are mandatory except for X-rays. | Bring the paper requisition and valid Medicare/health-insurance card. |
Parking, Metro, Bus and Glen Site Access
The Glen site can be reached by car from Boulevard Décarie and is directly connected to Vendôme station. The underground parking garage is beneath the main plaza and connects with the hospital without requiring families to walk outside.
| Parking period | Current MCH rate | Useful detail |
|---|---|---|
| Less than 2 hours | Free | Keep the parking ticket and follow payment/exit instructions. |
| 2 to 4 hours | $6.75 | Current rate listed by Montreal Children’s Hospital. |
| 4 to 24 hours | $11.50 | Current daily maximum listed by MCH. |
| 7-day reduced pass | $26.00 | Useful for eligible families making repeated visits. |
| 30-day reduced pass | $52.25 | Eligibility and authorization conditions apply. |
| Flexi 10 visits | $32.50 | Check the current parking page for purchase rules. |
Hospital parking rates are indexed periodically and can change. Confirm the rate on the official MCH parking page before relying on a saved amount.
Metro
Vendôme station is on the Orange Line and connects directly to the Glen site through an accessible link.
Bus
Routes serving Vendôme include 38, 90, 102, 104, 105 and 124, with several additional routes stopping near the Glen site.
Paratransit
STM Transport adapté serves the Montreal Children’s Hospital entrance at the Glen site.
Visiting a Child at Montreal Children’s Hospital
Current MCH visiting guidance lists general visiting hours as 8 a.m. to 9 p.m. daily. Rules differ for hospitalized children, clinic visits, Emergency and specialized units, so the child’s unit instructions take priority.
Hospitalized children
- Up to three visitors, including parents, may generally be at the bedside at one time.
- Two family members may be present without a parent when the parents consent.
- Two parents may stay overnight, although the room has one visitor sleeping surface.
- Sibling rules vary for specialized units such as NICU, hematology-oncology-transplant and child psychiatry.
Clinic, test and treatment visits
- Two parents or caregivers may generally accompany the child.
- Siblings are not permitted for these visits under the current guidance.
- If the child or accompanying adult is unwell, contact the clinic before arriving.
- Emergency currently asks families to limit themselves to one accompanying person per registered child and avoid bringing siblings.
How to Request Montreal Children’s Hospital Medical Records
The Medical Records office handles formal requests for copies of a child’s hospital record. The office is at the Glen site in Room C RC.7121.
Who signs the record request?
Patient under 14
The parent or legal guardian may sign the request according to the hospital’s current Medical Records instructions.
Patient age 14 or older
The patient, legal guardian or mandatary may sign according to the hospital’s current instructions and applicable Québec privacy rules.
Before Leaving Home for a Clinic Visit
Confirm
- Appointment date and arrival time.
- Clinic or service name.
- Block, level and room number.
- Whether this is a first or follow-up appointment.
- Referral or requisition requirements.
- Any test preparation, fasting or medication instructions issued by the clinic.
Bring
- Valid health-insurance card or accepted coverage documents.
- Appointment or referral information.
- Your child’s current medication list.
- Relevant immunization information for first-time registration when requested.
- Contact information for the referring doctor, pediatrician or family doctor.
- Any clinic-specific forms or documents.
Do not change medications, fasting routines or medical preparation based on a directory page. Use the instructions given by your child’s clinic or health-care team.
Official Montreal Children’s Hospital Resources
Use these official hospital pages for information that can change, especially referrals, clinic contacts, parking, visiting policies and records.
Independent Hospital Guide Notice
CanadaHospitals.org is an independent hospital-information website. It is not the Montreal Children’s Hospital, McGill University Health Centre, Québec Ministry of Health or a medical service provider.
This page cannot book appointments, evaluate a referral, access medical records, interpret test results, provide medical advice or decide whether a child needs Emergency care. Use the official hospital, your child’s health-care professional, Info-Santé 811 or 911 as appropriate.
Montreal Children’s Hospital FAQs
What is the address of Montreal Children’s Hospital?
The Montreal Children’s Hospital is located at 1001 Boulevard Décarie, Montréal, Québec H4A 3J1, Canada, at the McGill University Health Centre Glen site.
What is the main phone number for Montreal Children’s Hospital?
The hospital’s general-inquiries number is 514-412-4400.
What is the Montreal Children’s Hospital appointment phone number?
The Appointment Referral Centre can be reached at 514-412-4040. First specialist appointments generally use the MCH Referral Portal when the patient already has a referral.
How do I get a first appointment at Montreal Children’s Hospital?
Most first specialist appointments require a referral. Scan and save the referral, submit it through the MCH Referral Portal and keep the confirmation email and ticket number. Some clinics require additional forms.
Can I use the MCH Referral Portal for a follow-up appointment?
No. The portal is for first appointments. For a follow-up, use the hospital’s clinic directory and follow the instructions for the clinic or service already caring for your child.
Does Montreal Children’s Hospital still issue hospital cards?
No. The hospital states that it stopped issuing hospital cards effective August 28, 2025. First-time patients must register at the Admitting Office and bring valid health-insurance information.
Where is the Montreal Children’s Hospital Emergency Department?
The pediatric Emergency Department is at the Glen site in Block B on level S1. Underground access includes an Emergency drop-off area. Call 911 for a life-threatening emergency.
How much does parking cost at Montreal Children’s Hospital?
The current MCH parking page lists less than two hours as free, two to four hours at $6.75, and four to 24 hours at $11.50. Reduced passes are also available under applicable conditions. Confirm current prices before travelling because rates can change.
Which metro station is closest to Montreal Children’s Hospital?
Vendôme station on the Orange Line is beside the Glen site and provides a direct accessible connection to the hospital.
What are the visiting hours at Montreal Children’s Hospital?
The current general visiting hours are 8 a.m. to 9 p.m. daily. Specialized units and infection-control situations may use different rules, so confirm with the child’s unit.
How do I request my child’s medical records?
Contact the Montreal Children’s Hospital Medical Records office at 514-934-1934 ext. 24408. The office is in Room C RC.7121 at the Glen site. The hospital provides an official request form and signature rules based on the patient’s age.
Is CanadaHospitals.org the official Montreal Children’s Hospital website?
No. CanadaHospitals.org is an independent hospital-information directory. The official Montreal Children’s Hospital website is montrealchildrenshospital.ca.
Information Verification
Reviewed September 21, 2026 using current Montreal Children’s Hospital and McGill University Health Centre pages for contact details, referrals, registration, Emergency, parking, transportation, visiting guidelines, test services and medical records. Confirm time-sensitive appointment, visitor, parking and clinic details directly with the hospital before travelling.