Montreal Children’s Hospital Visit & Appointment Planner
Montreal Children’s Hospital is part of the McGill University Health Centre and is located at the Glen site at 1001 Boulevard Décarie in Montréal. Most families searching the hospital name need a practical answer first: where to go, who to call, how a first referral works, or what to bring.
This independent guide organizes current official hospital information into simple actions for appointments, registration, Emergency, parking, transit, visiting and medical records.
Fast Answer: Address, Phone and Appointment Route
Montreal Children’s Hospital address: 1001 Boulevard Décarie, Montréal, Québec H4A 3J1, Canada.
Main phone: 514-412-4400. For help with a first specialist appointment or the hospital’s referral portal, the Appointment Referral Centre is 514-412-4040.
Address
1001 Boulevard Décarie, Montréal, QC H4A 3J1.
Main phone
514-412-4400 for general hospital routing.
First appointment
Patients who already have a referral can use the MCH Referral Portal for a first appointment.
Transit
Vendôme station is beside the Glen site and connects directly to the hospital.
Start Here: Choose Your Task
The best route depends on whether this is a first referral, follow-up visit, test, Emergency visit or records request.
Montreal Children’s Hospital Address and Glen Site
The street address gets you to the hospital campus. Your appointment notice should tell you the clinic, block, level or room you actually need after arrival.
Montreal Children’s Hospital Phone Numbers
| Need | Phone | Best use |
|---|---|---|
| Main hospital | 514-412-4400 | General inquiries and hospital routing when you do not know the direct department number. |
| Appointment Referral Centre | 514-412-4040 | Help with the first-appointment referral process or Referral Portal. |
| Medical Imaging | 514-412-4450 | General Medical Imaging appointment information. |
| Emergency Department | 514-412-4499 | Department contact. Call 911 instead for a life-threatening emergency. |
| Medical Records | 514-934-1934, ext. 24408 | Formal copies of a child’s medical record and release-of-information questions. |
| Comments or complaints | 514-412-4400, ext. 22223 | Official patient-experience comments and complaints. |
| Info-Santé Québec | 811 | Non-emergency health guidance when you are unsure where to seek care. |
How to Request a First Appointment
Montreal Children’s Hospital’s Referral Portal is for patients who already have a referral and need a first appointment. If you do not have a referral, the hospital instructs you to speak with your family doctor or another healthcare professional.
Get the referral
Confirm that you have a consultation request for the correct clinic or specialty. Some clinics require additional forms.
Save the referral digitally
The hospital asks patients to have the consultation request saved digitally on the phone, tablet or computer used for the submission.
Use the Referral Portal
Complete the online form and attach the required referral document.
Keep your confirmation
The hospital says you should receive a confirmation email with a ticket number. Keep that number if you need to call about the submission.
Wait for referral review
If the request is accepted, it is reviewed and given a medical priority. The hospital notes that some patients may wait up to six months for a call with an appointment date.
Call when the portal needs correction
Call 514-412-4040 if you do not receive the confirmation email, made an error in the submission or no longer need the appointment. Portal help is listed Monday to Friday from 8 a.m. to 8 p.m.
Open the official Montreal Children’s Hospital Referral Portal
Follow-Up Appointments Use the Clinic Directory
The MCH Referral Portal is for first appointments, not follow-ups. For an existing patient’s follow-up appointment, the hospital directs families to the Clinics Directory and the individual clinic’s instructions.
Find the clinic
Use the specialty or clinic name from the previous visit, care plan or appointment notice.
Check its contact route
Open the clinic page and look for its follow-up phone number, hours and appointment instructions.
Keep patient details ready
Have the child’s identifying information and existing appointment details ready when calling.
Medical Imaging and Test Centre Appointments
Imaging and laboratory appointments do not use exactly the same process as a first specialist referral.
| Service | Current route | Important detail |
|---|---|---|
| Medical Imaging | Appointments are mandatory except for X-rays. | General number: 514-412-4450. Bring the paper requisition and valid health insurance information requested by the department. |
| MRI | Medical Imaging lists dedicated MRI extensions. | When an MRI request is scanned and attached, the department asks that the MRI safety questionnaire also be attached. |
| Blood, urine and sweat tests | Appointments are mandatory through Clic Santé. | Test Centre: room B 02.5118, Monday to Friday from 7 a.m. to 3 p.m., except statutory holidays. |
First Visit Registration and What to Bring
Patients visiting Montreal Children’s Hospital for the first time must register with the Admitting Office. The office is listed at C RC.0036 on the RC level near the Royal Victoria Hospital main entrance.
Admitting Office
- Location: C RC.0036
- Monday to Friday
- 7 a.m. to 4 p.m.
- First-time MCH patients register here
Bring for appointments or admission
- Valid Québec health insurance card when applicable
- Medication list, including non-prescription products and supplements
- Child’s immunization record
- Referral, requisition or department instructions when applicable
If the child does not have a valid Québec health insurance card, the hospital asks families to bring a valid health insurance card from another Canadian province or territory or proof of private health insurance coverage, as applicable.
Montreal Children’s Hospital Emergency Department
The Montreal Children’s Hospital Emergency Department is listed at B S1.3300. The hospital describes it as a designated provincial pediatric Level 1 trauma centre providing care for acutely and critically ill or injured infants, children and adolescents.
Life-threatening
Call 911 for immediate emergency assistance.
Non-emergency advice
Info-Santé 811 can provide non-emergency health guidance in Québec.
Department
Pediatric Emergency is listed at B S1.3300 at the Glen site.
Parking and Public Transit
The underground parking lot is accessed from Décarie Boulevard. Drop-off areas are available at the main entrance and the Emergency entrance on level S1. The Express parking area across from the main entrance is intended for quick visits and does not offer reduced-rate passes.
Current patient parking rates
| Parking period or pass | Current listed rate | Note |
|---|---|---|
| Less than 2 hours | Free | Useful for short visits, but clinic delays can extend the stay. |
| 2 to 4 hours | $6.75 | Current daily-rate band shown by MCH. |
| 4 to 24 hours | $11.50 | Current 24-hour rate shown by MCH. |
| 7-day pass | $26.00 | Available through the hospital parking system. |
| 30-day pass | $52.25 | Reserved for qualifying patients with numerous appointments or longer stays. |
| Flexi 10 visits | $32.50 | Available for repeated visits. |
Montreal Children’s Hospital states that parking rates change every April 1 according to a Government of Québec fee schedule. Verify the official parking page before a future visit.
Parking payment
Kiosks accept debit, Visa, MasterCard and cash. Daily parking can also be paid by credit or debit card at the exit gate using Paypass.
Accessible parking
Wheelchair-accessible parking is available at the entrance of the MUHC parking lot. Electric-vehicle spaces are also listed in several parking areas.
Metro, train and bus
- Metro: Vendôme station on the Orange line is next to the Glen site and has elevators plus a direct hospital connection.
- Commuter train: Saint-Jérôme, Candiac and Vaudreuil/Hudson lines stop at Vendôme.
- Buses at Vendôme: the hospital lists routes 38, 90, 102, 104, 105 and 124.
- Nearby routes: 17, 24, 63, 371 and 420 are also listed near the Glen site.
- Paratransit: Transport adapté provides door-to-door service with a stop at Montreal Children’s Hospital.
Check current parking information · Open official directions
Visiting Hours and Family Guidance
The dedicated Montreal Children’s Hospital Visits page currently lists general visiting hours as daily from 8 a.m. to 9 p.m. Children under 12 must be accompanied by a parent.
General hours
8 a.m. to 9 p.m. daily on the current Visits page.
Children visiting
Children under 12 must be accompanied by a parent.
When not to visit
The hospital asks people with a cold, flu, other viruses or relevant infectious-disease exposure to postpone visits.
Accessibility and Mobility Help
Montreal Children’s Hospital asks people who need accessibility assistance to tell their healthcare team before the appointment when possible.
Wheelchairs
Wheelchairs are available at the hospital’s main entrances. Information-desk staff or volunteers can contact transport staff when additional assistance is needed.
Paratransit
Transport adapté offers door-to-door service and stops at Montreal Children’s Hospital.
Accessible parking
Wheelchair-accessible parking is available at the MUHC parking entrance.
Universal changing room
The hospital lists an adapted universal changing room in room A03.0035.
How to Request Medical Records
Medical Records is separate from appointment booking. Montreal Children’s Hospital lists the department at C RC.7121.
The hospital asks requesters to complete its medical-record request form and include identifying information, the records and time period requested, recipient information and the required signature. Requests may be sent using the methods listed on the official Medical Records page.
Common Mistakes That Can Delay a Visit
Using the first-appointment portal for a follow-up
Follow-up visits are handled through the relevant clinic or service, not the first-appointment Referral Portal.
Trying to book before obtaining a referral
The Referral Portal is intended for patients who already have a referral.
Following outdated hospital-card wording
The current Admitting page says MCH stopped issuing hospital cards on August 28, 2025. Confirm the current requirement when an older department page still mentions one.
Calling the switchboard for every clinic issue
If you already know the clinic, use its direct contact details from the clinic page or appointment notice.
Assuming every test uses the same booking process
Medical Imaging and the Test Centre have separate appointment instructions.
Arriving with only the main address
Keep the block, level, room number and clinic name because the Glen site is a large medical campus.
Before You Leave Home
Confirm
- Appointment date and arrival time
- Clinic or service name
- Block, level and room number
- Referral or requisition requirements
- Any fasting or test-preparation instructions
- Your parking, transit or drop-off plan
Bring when applicable
- Valid health insurance card
- Referral or requisition
- Medication and supplement list
- Child’s immunization record
- Appointment instructions
- Mobility or accessibility information the healthcare team needs
Map to Montreal Children’s Hospital
This map points to the Glen site address. After arrival, use your appointment information to identify the correct hospital block, level and clinic.
Another Montréal Hospital Guide
If your referral or appointment paperwork names a different Montréal hospital, do not assume its address, registration or appointment process is the same. See our separate Jewish General Hospital address, phone and appointment guide when your care is routed there.
Official Montreal Children’s Hospital Links
Official Montreal Children’s Hospital website Contact — address, general inquiries and appointment phone Referral Portal — first specialist appointments Clinics Directory — follow-up appointments and specialty contacts Admitting — first-visit registration and health-card instructions Directions — metro, train, bus, car and paratransit Parking — rates, payment and accessible parking Visits — current visiting information Accessibility — mobility and adapted facilities Medical Records — request process Medical Imaging — appointment contacts Test Centre — blood, urine and sweat-test bookingMontreal Children’s Hospital FAQs
What is the Montreal Children’s Hospital address?
Montreal Children’s Hospital is at 1001 Boulevard Décarie, Montréal, Québec H4A 3J1, Canada, at the MUHC Glen site.
What is the main Montreal Children’s Hospital phone number?
The main hospital phone number is 514-412-4400. Use your clinic’s direct number when it is available on your appointment information or the official Clinics Directory.
How do I request a first appointment?
Patients who already have a referral can use the MCH Referral Portal for a first appointment. If you do not have a referral, speak with your family doctor or another healthcare professional.
What is the Montreal Children’s Hospital appointment phone number?
The Appointment Referral Centre is 514-412-4040. The Referral Portal help line is listed Monday to Friday from 8 a.m. to 8 p.m.
Can I use the Referral Portal for a follow-up appointment?
No. Montreal Children’s Hospital says the Referral Portal is for first appointments only. Follow-up appointments should be handled through the relevant clinic or service.
Does Montreal Children’s Hospital still issue hospital cards?
The current Admitting page says the hospital stopped issuing hospital cards effective August 28, 2025. Bring valid health insurance information and follow the latest instructions from the department you are visiting.
How do I book a blood test?
The MCH Test Centre says appointments for blood, urine and sweat tests are mandatory and are booked through Clic Santé. The Test Centre is in room B 02.5118.
Do I need an appointment for Medical Imaging?
Most Medical Imaging examinations require an appointment. Montreal Children’s Hospital currently lists X-rays as an exception.
How much is parking at Montreal Children’s Hospital?
The current parking page lists less than two hours as free, two to four hours at $6.75 and four to 24 hours at $11.50. Rates change periodically, so confirm them before travelling.
What are the current general visiting hours?
The dedicated Visits page currently lists general visiting hours as 8 a.m. to 9 p.m. daily. Unit-specific and infection-control restrictions can differ, so confirm before travelling.
How do I get there by metro?
Vendôme station on Montréal’s Orange line is next to the Glen site. The station has elevators and a direct connection to the hospital.
How do I request my child’s medical records?
Use the hospital’s Medical Records request process. The department is at C RC.7121 and can be reached at 514-934-1934, extension 24408.
Is CanadaHospitals.org the official Montreal Children’s Hospital website?
No. CanadaHospitals.org is an independent informational website. Appointments, referrals, medical guidance and same-day hospital information should be confirmed with Montreal Children’s Hospital or the appropriate healthcare provider.
Independent Patient Navigation Notice
CanadaHospitals.org is not Montreal Children’s Hospital, McGill University Health Centre or the Québec health system. This page helps readers understand public hospital information and find the correct official route.
It does not provide diagnosis, treatment, medical advice, triage or appointment confirmation. For life-threatening emergencies, call 911. For appointment-specific instructions, current visitor rules, test preparation or same-day changes, use the hospital’s official resources or contact the care team.
Official hospital information reviewed September 20, 2026. Time-sensitive details such as parking rates, visitor rules, department hours and appointment procedures can change.