Lions Gate Hospital Address, Phone & Appointment Guide
Lions Gate Hospital is a Vancouver Coastal Health hospital at 231 East 15th Street in North Vancouver. The main hospital number is 604-988-3131, but appointments, imaging, lab work and outpatient clinics can use separate referral and booking routes.
This guide helps you identify the correct entrance, phone route and appointment process before travelling, including newer services in the Paul Myers Tower.
Fast Answer: Address, Phone and Appointment Route
Lions Gate Hospital address: 231 East 15th Street, North Vancouver, British Columbia V7L 2L7, Canada.
Main phone: 604-988-3131. Vancouver Coastal Health also lists Admissions at 604-984-5813.
Address
231 East 15th Street, North Vancouver, BC V7L 2L7.
Main phone
604-988-3131 for general hospital routing.
Appointments
Use the clinic, referral, requisition or department route rather than assuming one hospital-wide booking line.
Hospital hours
The hospital operates 24 hours a day, seven days a week. Individual services have their own hours.
Lions Gate Hospital Task Finder
Do not start by calling every department. First identify what you are trying to do, then use the route that matches your paperwork or service.
Lions Gate Hospital Address and Campus Check
The main Lions Gate Hospital address is straightforward, but the campus contains several buildings. Vancouver Coastal Health identifies the Main Building, HOpe Centre, Evergreen House and Paul Myers Tower on the Lions Gate Hospital campus.
Lions Gate Hospital Phone Numbers: Use the Right Route
The main switchboard is useful when you need a unit, department or clinic transfer, but several high-intent tasks have more direct contacts.
| What you need | Contact | Best use |
|---|---|---|
| Main hospital switchboard | 604-988-3131 | Ask for the exact clinic, unit or department name. |
| Admissions | 604-984-5813 | Admission-related routing when directed by hospital instructions. |
| Health Records / Release of Information | 604-984-5911 | Copies of Lions Gate Hospital medical records and release questions. |
| Laboratory Services | 604-984-5755 | Laboratory questions when you have a requisition or test instructions. |
| MRI | 604-984-3792 | MRI service questions after referral or when following department instructions. |
| CT | 604-984-5776 | CT service questions after referral or when following department instructions. |
How Lions Gate Hospital Appointments Usually Work
There is no single public booking route for every Lions Gate Hospital service. Many outpatient clinics, diagnostic tests and specialist services require a referral or requisition. The service then follows its own scheduling process.
Identify the exact service
Check your referral, requisition, appointment letter, text message or provider instructions for the clinic or test name. This determines which department should handle the appointment.
Check whether a referral is required
Many diagnostic and specialty services require a physician referral or completed requisition before scheduling. Follow the access instructions for the exact service rather than relying on a general hospital number.
Wait for the service when the process says they will contact you
For several diagnostic services, the department or referring specialist contacts the patient after the requisition is received. Calling the hospital switchboard does not necessarily create an appointment.
Confirm the building and entrance
Ask which building, floor and entrance you need. This matters because several outpatient services are now located in the Paul Myers Tower.
Read preparation instructions before travelling
Imaging, procedures and clinics may have test-specific preparation. Follow the instructions from the service or referring provider rather than generic hospital advice.
Bring the documents named in your instructions
Depending on the service, this can include your BC Services Card or CareCard, appointment letter, requisition, medication list or other documents requested by the clinic.
Paul Myers Tower: Why Your Entrance May Be Different
The Paul Myers Tower is the major newer acute-care and outpatient addition to Lions Gate Hospital. Vancouver Coastal Health welcomed the first patients to the tower in March 2025, and current service information directs a number of clinics and programs there.
Main hospital address remains important
231 East 15th Street remains the main Lions Gate Hospital address.
Some services use East 13th Street
Some Paul Myers Tower outpatient services are listed at 240 East 13th Street.
Entrance instructions vary
Your appointment instructions may reference a specific tower entrance, floor or outpatient area.
Lab, X-Ray, CT, MRI and Other Diagnostic Appointments
People searching for a Lions Gate Hospital appointment are often trying to arrange a test rather than a specialist clinic. These services do not all follow the same booking rule.
| Service | General access route | Useful next step |
|---|---|---|
| Laboratory | A laboratory requisition is required for testing. | Follow the requisition and current laboratory booking instructions. Phone: 604-984-5755. |
| X-ray | A medical imaging requisition is required. | Check current walk-in or appointment availability before travelling because capacity can change. |
| CT | Referral or requisition required. | Follow the referring provider or department instructions. CT phone: 604-984-5776. |
| MRI | Physician referral and MRI requisition required. | The department arranges appointments after referral. MRI phone: 604-984-3792. |
| Ultrasound | Referral or requisition required. | Follow the department’s appointment and preparation instructions. |
| Nuclear Medicine | Referral and appointment required. | Follow the booking instructions supplied after the referral is processed. |
Lions Gate Hospital Emergency Department
The Lions Gate Hospital Emergency Department operates 24 hours a day, every day of the year. Use Emergency for serious illness, injury or other conditions requiring urgent hospital assessment.
Potentially life-threatening emergency
Call 911 when immediate emergency help is required. Do not delay emergency care while searching for a department phone number.
Emergency arrival
A dedicated short-term patient drop-off area is available near the Emergency Department. Follow current Emergency signs when arriving by vehicle.
Open the official Lions Gate Hospital Emergency Department page
Parking, Drop-Off and Public Transit
Paid visitor parking is available at Lions Gate Hospital. The main hospital parkade is accessed from the 15th Street area, and accessible parking options are available on the campus.
Paid parking
Check the current parking signs, payment machine or Vancouver Coastal Health parking information when you arrive because parking rates can change.
Electric vehicle charging
Electric vehicle charging options are available on the Lions Gate Hospital campus. Confirm current availability when planning your visit.
Public transit
Lions Gate Hospital can be reached by TransLink services. Check the current TransLink trip planner before travelling because routes and schedules can change.
Check official Lions Gate Hospital parking and transportation information
Visiting Hours, Wi-Fi and Accessibility
Visiting arrangements can vary by unit. Call Lions Gate Hospital at 604-988-3131 if you need current visiting information for a particular patient unit before travelling.
Before visiting a patient
- Confirm the patient unit if you know it.
- Ask whether that unit has current visitor limits.
- Confirm the correct building or entrance.
- Allow extra time for parking and wayfinding.
Patient and visitor support
- Public Wi-Fi is available at the hospital.
- Interpreter support can be requested through the care team.
- The hospital provides wheelchair-accessible facilities.
- Hospital information points can assist with wayfinding.
How to Request Lions Gate Hospital Health Records
Health-record requests are handled separately from appointment booking. Patients or authorized representatives can request copies of hospital records through Vancouver Coastal Health’s Release of Information process.
A person requesting their own records can use the VCH health-record request process. Requests made on behalf of another person require the appropriate authorization.
Health Gateway versus a complete hospital record
BC Health Gateway can show selected health information, but it should not be treated as a replacement for requesting a complete hospital record when you need the full chart or documents held by Lions Gate Hospital.
Before Leaving Home: Lions Gate Hospital Checklist
Appointment details
- Exact clinic, test or department name
- Date and arrival time
- Building, tower, floor and entrance
- Direct clinic phone number
- Referral or requisition if required
Bring when applicable
- BC Services Card or CareCard
- Photo identification
- Current medication list
- Appointment or referral paperwork
- Test-specific preparation instructions
Map to Lions Gate Hospital
Use this map for the main hospital campus. If your appointment says Paul Myers Tower, Outpatient Care Centre, East 13th Street or another specific entrance, follow the appointment instructions instead of relying only on the map pin.
Related British Columbia Hospital Guides
Use these CanadaHospitals.org guides if your referral, transfer or appointment is at another major B.C. hospital.
Vancouver General Hospital
Address, phone, appointment, campus and patient-navigation information.
Open Vancouver General Hospital guideBurnaby Hospital
Address, phone, appointment, entrance and parking information.
Open Burnaby Hospital guideRoyal Columbian Hospital
New Westminster hospital phone, appointment, imaging and arrival information.
Open Royal Columbian Hospital guideOfficial Lions Gate Hospital Links by Task
Official Lions Gate Hospital page — address, phone and hospital overview Plan your visit — campus, parking, transportation and visitor information Lions Gate Hospital services — find the exact clinic or department Emergency Department — official emergency arrival information Paul Myers Tower — official tower information Request a health record — forms and Release of Information guidanceLions Gate Hospital FAQs
What is the address of Lions Gate Hospital?
Lions Gate Hospital is located at 231 East 15th Street, North Vancouver, British Columbia V7L 2L7.
What is the main phone number for Lions Gate Hospital?
The main Lions Gate Hospital phone number is 604-988-3131. Use the switchboard for general routing when you do not have a direct clinic or department number.
Is Lions Gate Hospital open 24 hours?
Yes. Lions Gate Hospital operates 24 hours a day, seven days a week. Individual clinics, diagnostic services and administrative offices can have different hours.
How do I book an appointment at Lions Gate Hospital?
Appointment rules depend on the service. Many clinics and diagnostic tests require a referral or requisition, after which the department or referring provider coordinates the appointment. Use the exact service instructions or direct number on your paperwork.
Do I call the main hospital number to change an appointment?
Use the direct clinic or service number on your appointment letter whenever possible. The main switchboard can route calls, but individual departments control their own appointment processes.
Where is the Paul Myers Tower?
The Paul Myers Tower is part of the Lions Gate Hospital campus. Some outpatient services in the tower use East 13th Street or service-specific entrances. Follow your appointment instructions for the correct location.
Where do I park at Lions Gate Hospital?
Paid visitor parking is available at the hospital. Check current signs and official Vancouver Coastal Health parking information for current payment options and rates.
Is the Lions Gate Hospital Emergency Department open 24 hours?
Yes. The Lions Gate Hospital Emergency Department operates 24 hours a day, every day of the year. Call 911 for a potentially life-threatening emergency.
How do I request medical records from Lions Gate Hospital?
Contact Lions Gate Hospital Release of Information at 604-984-5911 or use Vancouver Coastal Health’s official health-record request process. The Lions Gate Hospital records email is LGHROI@vch.ca.
Independent Guide Notice
CanadaHospitals.org is an independent patient-navigation website. It is not Lions Gate Hospital, Vancouver Coastal Health, the Government of British Columbia or an appointment-booking service.
Use Vancouver Coastal Health, your referring health-care provider and your appointment instructions for current medical, referral, visitor and scheduling information. For non-emergency health information in British Columbia, HealthLink BC is available at 8-1-1. For a potentially life-threatening emergency, call 911.
Information can change: clinic locations, appointment processes, parking arrangements, visitor rules and department hours should be reconfirmed with the responsible service before travel.