Centenary Hospital Visit, Call and Appointment Planner
Centenary Hospital is part of Scarborough Health Network and is located on Ellesmere Road near Neilson Road. This guide is built for people who need the address, phone number, appointment route, parking, urgent care, emergency help, records or MyChart without searching five different pages.
Use the steps below before you leave home. For symptoms, referral decisions, medication advice, test preparation, visitor rules or same-day clinic changes, follow SHN’s official website, your appointment letter or your care team.
Fast Answer: Centenary Hospital Address, Phone and Appointment Help
Address: Centenary Hospital, 2867 Ellesmere Road, Scarborough, ON M1E 4B9, Canada.
Main phone: 416-284-8131. Appointment inquiries: SHN Centralized Patient Scheduling at 416-431-8167. SHN says it contacts patients directly to schedule appointments with healthcare teams, so your referral, clinic letter or MyChart message matters.
Address
2867 Ellesmere Road, near Neilson Road in Scarborough.
Main phone
416-284-8131 for general routing and hospital departments.
Scheduling
416-431-8167 for appointment inquiries; clinic-specific care questions go to the clinic.
Emergency
SHN Emergency Departments are open 24/7. Call 911 for life-threatening symptoms.
Centenary Hospital Address and Entrance: Check This First
The correct address is only the starting point. A useful hospital visit plan also needs the right entrance, parking lot, clinic floor, suite number and arrival time.
| User need | Use this detail | Micro-step before leaving |
|---|---|---|
| Main hospital | Centenary Hospital, 2867 Ellesmere Road, Scarborough, ON M1E 4B9 | Use the full address in Maps, not only “Centenary Hospital.” |
| Scheduled clinic | Follow your clinic name, wing, floor, suite and arrival time. | Screenshot the appointment letter and bring your health card. |
| Urgent Care Centre | Medical Mall, 2nd floor, Suite 208, near the main North Entrance. | Confirm current hours before going because walk-in availability can change. |
| Emergency Department | Follow Emergency signs and use the Emergency-area route. | Call 911 for life-threatening symptoms instead of driving yourself. |
Centenary Hospital Phone Guide: Which Number Should You Use?
Most users waste time by calling the main switchboard for everything. Use the main number for routing, scheduling for appointment timing, clinic number for care questions, and Health Records for documents.
How to Book, Confirm or Prepare for a Centenary Hospital Appointment
Hospital appointments are not all booked the same way. Some are referral-based, some are scheduled by SHN after a referral, and some instructions come from a clinic, surgeon’s office or MyChart.
Look for the clinic/program name, doctor name, wing, floor, suite, date, arrival time and phone extension on your referral or appointment notice.
Use Centralized Patient Scheduling at 416-431-8167 for appointment inquiries. Keep your health card, date of birth and referral details ready.
Scheduling may not answer care questions. Ask the clinic about fasting, medication changes, imaging prep, surgery prep, test instructions or symptoms.
Check the official directory for Emergency and Urgent Care, Kids Care, Diagnostic Imaging, Laboratory Medicine, Surgery, Cardiac Care, Diabetes Education, Seniors Health and other services.
If you have MyChart, eCheckIn can update registration details before arrival and make kiosk check-in faster.
Bring health card, appointment letter, medication list, allergies, referral forms, insurance information if applicable and any clinic-specific paperwork.
Emergency Department or Urgent Care Centre: Choose Safely
This page cannot diagnose urgency. It only helps you understand SHN’s routes. If symptoms may be life-threatening, call 911 immediately.
Use Emergency for serious symptoms
SHN says its Emergency Departments are open 24 hours a day, 7 days a week. Adults should go to the ED for issues such as chest pain, sudden weakness or dizziness, loss of consciousness, sudden speech/vision changes, head injury, broken bones, severe abdominal pain, large cuts, unexpected heavy bleeding or breathing difficulty.
For children, SHN lists serious reasons including head injury, significant bone/soft-tissue injuries, high persistent fever, persistent vomiting/diarrhea, low fluid intake or major activity-level change.
Open SHN Emergency and Urgent CareUse Urgent Care for non-life-threatening issues
SHN’s Scarborough Urgent Care Centre at Centenary is a walk-in option for patients six months and older with non-critical sicknesses and injuries that do not require hospitalization or immediate surgery.
- Location: Medical Mall, 2nd floor, Suite 208
- Near: main North Entrance
- Listed hours: Monday-Friday 1-7 p.m.; Saturday closed; Sunday 12-6 p.m.
- Examples include coughs/colds, infections, earaches, eye injuries, sprains, deep cuts, minor burns, insect bites and mild allergic reactions.
Before You Go: Simple Checklist for New Visitors
This checklist is written for people who may be using a new phone, taking a family member, or visiting Centenary for the first time.
Documents to bring
- Ontario health card or other coverage/insurance details
- Appointment letter, referral or clinic note
- Medication list and allergy list
- Photo ID if your clinic asks for it
- Any forms not yet submitted
Phone preparation
- Screenshot the appointment details
- Save clinic phone or extension
- Charge your phone
- Save parking payment card information
- Check MyChart if you have an account
Arrival preparation
- Confirm North, South, Emergency or Medical Mall route
- Arrive early for parking and kiosks
- Bring your parking ticket with you after parking
- Ask Registration staff if you are unsure
- Check in with Unit Clerk when visiting a patient
Centenary Hospital Parking: Lot, Pay Station and Cost Guide
Centenary has different parking choices depending on your reason for visiting. Use the North lot for the Medical Mall/main lobby area, South lot for rear/South Entrance access, and Emergency lot for emergency-related arrival.
| Parking item | Official detail | Micro-tip |
|---|---|---|
| North lot | Front of the building; closest to the Medical Mall and main lobby; accessibility spaces near North Entrance. | Best starting point for many clinic visits and the Urgent Care Centre. |
| South lot | Rear of the building; closest to the Emergency Department and South Entrance; nine accessibility spaces near South Entrance. | Useful when your instructions mention South Entrance or emergency-side access. |
| Emergency lot | Outside the Emergency Department on the east side; accessibility spaces near East Entrance. | Do not use it for routine appointments unless signs direct you there. |
| Pay stations | Main Court entrance, Margaret Birch Wing entrance and Emergency Department entrance. | Bring your ticket with you after parking; lost ticket fee is listed at $22. |
| Standard parking | SHN lists $5 for 0-30 minutes, $9 for 31-60 minutes, $13 for 61-90 minutes, $17 for 90 minutes-24 hours, and $22 daily in-and-out. | Rates can change; check the parking page before relying on a price. |
| Long-term passes | SHN lists all-day, 5-day, 10-day and 30-day pass options through the parking office. | Useful for repeated treatments, long visits or caregiver support. |
Registration, Kiosks and eCheckIn: What Happens When You Arrive
SHN says Registration staff may call before scheduled appointments to confirm information and help with MyChart. On the appointment day, registration kiosks can make check-in faster.
They may confirm personal information and help you sign up for MyChart.
eCheckIn can update address, phone, emergency contact, family physician, health-card version code/expiry and pre-visit questionnaires.
Patients who completed eCheckIn can scan or swipe their Ontario health card at the kiosk.
Ask Registration staff instead of guessing. Wrong version code, expired card or changed phone/address can slow down check-in.
Official SHN PDF Details Converted Into Useful Patient Steps
SHN PDF guides contain practical details that many users miss. Here are the parts that matter most for Centenary visitors.
Patient & Family Guide: parking and pharmacy
The SHN Patient & Family Guide says Centenary visitor parking is available in the north and south lots, with limited short-term meter parking outside the North Entrance and Emergency Department for emergency use only. It also lists Shoppers Drug Mart in the Medical Mall, 2nd floor.
Open SHN Patient & Family Guide PDFSurgical Journey PDF: communication and translation
The Surgical Journey guide encourages patients and families to ask questions, discuss treatment plans, tests and medications, and request interpreter help if language support is needed.
Open SHN Surgical Journey PDFKids Care PDF: child surgery preparation
The Kids Care pre-admission package lists Centenary Kids Care on the 7th floor and gives practical preparation tips such as bringing the child’s health card, familiar comfort items and asking about translation support.
Open Kids Care pre-admission PDFFood, Pharmacy, ATM and Quiet Practical Needs
These details help caregivers and patients during longer waits. Always confirm hours on-site because vendor hours can change.
Food options
SHN orientation information lists Tim Hortons, Sbarro, Subway, La Prep Cafe, Taste of the Mediterranean and Real Fruit Bubble Tea on the 2nd floor/main floor at Centenary.
Pharmacy
The SHN Patient & Family Guide lists Shoppers Drug Mart in the Medical Mall, 2nd floor, with phone 416-724-6055.
Bank machine
SHN orientation information lists Centenary ATMs in the main lobby near the Telecommunications window and in the Margaret Birch Wing by Security.
After Your Visit: MyChart, Test Results and Health Records
After a Centenary appointment or hospital visit, you may need MyChart for online access or Health Records for formal document requests.
MyChart Central East Ontario
SHN participates in MyChart Central East Ontario. MyChart can show visit and appointment information, test results, diagnostic imaging reports, healthcare-team notes, medications, discharge information and eCheckIn where available.
- Support line: 1-833-789-3742
- Diagnostic imaging reports are scheduled for release after 5 days
- Pathology/cytology results are scheduled for release after 10 days
- Outside community-lab results may not appear in MyChart
Health Records at Centenary
For records requests, SHN lists email, phone and fax routes. For Diagnostic Imaging or Cardiac Diagnostics CDs at Centenary, SHN lists separate department extensions.
- Email: patientrecords@shn.ca
- Phone: 416-284-8131 ext. 64672
- Fax: 416-284-3155
- Diagnostic Imaging CD: ext. 67298
- Cardiac Diagnostics CD: ext. 64330
Common Mistakes That Delay Centenary Hospital Visitors
Searching only “Centenary”
Use the full address and exact clinic instruction. SHN has multiple hospital sites.
Calling scheduling for medical advice
Scheduling helps with appointment inquiries. Clinic staff handle care-specific instructions.
Using the wrong entrance
Medical Mall, North Entrance, South Entrance and Emergency are different arrival routes.
Arriving exactly on time
Parking, registration, kiosks, screening and elevators can add delay.
Forgetting health card version code
Registration may need your current Ontario health card details, including version code and expiry.
Expecting instant records
Some results have release timing, and formal record requests may require forms or identity checks.
Map: Centenary Hospital at 2867 Ellesmere Road
Use this map for the main Centenary Hospital campus. If your appointment letter lists another SHN site, a specific clinic suite, Shoniker Clinic or a different entrance, follow your appointment instruction first.
Official Links by Task
These links are placed by what a visitor actually needs to do. Use them after reading the related section so you do not end up on an unrelated page.
Official SHN website — confirm Centenary address, phone and site listing SHN contact page — appointment inquiries, switchboard, billing and records extensions Areas of Care — find the correct clinic, service or program Emergency and Urgent Care — 24/7 ED guidance, symptoms and contact routes Scarborough Urgent Care Centre — Centenary walk-in location and hours Coming to the Hospital — registration, kiosks, eCheckIn, shops and services Parking — Centenary lots, rates, pay stations and long-term passes MyChart — sign-up, eCheckIn, appointments, results and support Health Records — records request, email, phone, fax and release form guidanceRelated Canada Hospital Guides
Use these verified internal guides only if your appointment, referral or care route points to a different Toronto-area hospital.
North York General Hospital
Useful for Leslie Street and Sheppard Avenue East appointments.
Open guideIndependent Guide Notice
CanadaHospitals.org is an independent hospital navigation guide. It is not Scarborough Health Network, does not book appointments, does not provide medical advice and does not replace instructions from your doctor, nurse practitioner, clinic, emergency team or official SHN pages.
Centenary Hospital FAQs
What is the address of Centenary Hospital?
Centenary Hospital is located at 2867 Ellesmere Road, Scarborough, ON M1E 4B9, Canada, near Neilson Road and Ellesmere Road.
What is the main phone number for Centenary Hospital?
The main Centenary Hospital phone number listed by Scarborough Health Network is 416-284-8131.
How do I ask about a Centenary Hospital appointment?
For SHN appointment inquiries, call Centralized Patient Scheduling at 416-431-8167. For medical instructions, call the clinic or healthcare team listed on your appointment paperwork.
Can I book every Centenary Hospital clinic appointment myself?
No. Many hospital clinics require a physician or nurse practitioner referral, and SHN may contact you directly to schedule appointments with your healthcare team.
Where is the Scarborough Urgent Care Centre at Centenary?
SHN lists the Scarborough Urgent Care Centre at Centenary Hospital in the Medical Mall, 2nd floor, Suite 208, near the main North Entrance.
What are the Centenary Urgent Care Centre hours?
SHN lists the Urgent Care Centre hours as Monday to Friday 1 p.m. to 7 p.m., Saturday closed, and Sunday 12 p.m. to 6 p.m. Check the official page before going because hours can change.
Is Centenary Hospital Emergency open 24 hours?
Yes. SHN says its Emergency Departments are open 24 hours a day, 7 days a week. Call 911 for life-threatening symptoms.
Where should I park at Centenary Hospital?
The North lot is closest to the Medical Mall and main lobby, the South lot is near the rear/South Entrance and emergency-side access, and the Emergency lot is outside the Emergency Department on the east side.
Does Centenary Hospital use MyChart?
Yes. Scarborough Health Network participates in MyChart Central East Ontario, which can show appointment information, test results, imaging reports, notes, medications and discharge information where available.
How do I request health records from Centenary Hospital?
SHN lists Health Records contact as patientrecords@shn.ca, phone 416-284-8131 ext. 64672 and fax 416-284-3155. Formal release requests may require a Personal Health Information Request form.
Last reviewed: July 10, 2026. Source note: This guide uses official Scarborough Health Network pages and PDF guides for Centenary Hospital, contact, appointment scheduling, Emergency and Urgent Care, Urgent Care Centre, parking, Coming to the Hospital, MyChart, Health Records and patient/family preparation. Always verify time-sensitive details directly with SHN before travelling.