Corrections & Updates
Hospital details change. Here is how readers, hospitals and health authorities can request corrections for address, phone, appointment, portal and official-source information.
On this page
Corrections We Prioritise
We prioritise corrections that could affect a reader’s ability to reach the correct hospital, book through the correct route, use the correct official portal or avoid a wasted trip.
- Wrong or outdated phone number.
- Wrong address, closed campus or relocated entrance.
- Appointment route changed by hospital or health authority.
- Official website, patient portal or records link changed.
- Emergency department status unclear or incorrectly described.
- Hospital rebrand, merger, network change or campus name change.
How to Send a Correction
- Copy the canadahospitals.org/ page URL. This helps us identify the exact page.
- Describe the field that is wrong. Example: main phone, address, appointment link, parking, medical records, portal or emergency department note.
- Include the official source link. Best sources are hospital, health authority, ministry or official public data pages.
- Email the editorial team. Send everything to info@canadahospitals.org.
Correction Review Time
We aim to review urgent factual corrections quickly, especially phone, address and appointment-route changes. Complex corrections involving conflicting official sources may take longer because the editor must compare multiple sources and avoid publishing a new mistake.
Transparency After Correction
When useful, we may add an update note or refresh the last-reviewed date. We do not usually publish the name or email of the reader who reported the correction.
Corrections We Cannot Make
We cannot change official hospital information unless the official source supports the change. We also cannot resolve appointment problems, medical complaints, privacy complaints, billing disputes or clinical-care issues. Those must go to the hospital, health authority, regulator or appropriate patient-relations office.