Plan a Jewish General Hospital Visit With the Right Entrance
Jewish General Hospital is not one simple doorway. A first-time visitor may need Pavilion E for a hospital card, Pavilion K for parking or clinics, Légaré for Emergency, Pavilion H for some women’s health routes, or a room code hidden inside the appointment letter.
This guide gives the address, phone and appointment steps, then converts official map and patient-guide details into quick actions: what to call, where to go, what to bring, when to get a hospital card, how Test Centre booking works, and which official link solves each task.
Fast Answer: Address, Phone and Best First Step
Jewish General Hospital address: 3755 Côte-Sainte-Catherine Road, Montréal, Québec H3T 1E2, Canada.
Main phone: 514-340-8222. For appointments, do not stop at the main phone number. Look for the clinic name, extension, room code, pavilion letter, hospital-card instruction or Clic Santé booking note.
Main address
3755 Côte-Sainte-Catherine Road, Montréal.
Main line
514-340-8222 for general routing.
Emergency
Emergency entrance is listed at 5777 Légaré. Call 911 for life-threatening symptoms.
Hospital card
Required for all clinics; make one at E-0014 if needed.
Choose Your Task First
Most searchers are trying to do one thing quickly. Pick the situation that matches your need and use the official link after the explanation.
Entrance Finder: Match the Pavilion Before You Travel
The main address is useful, but the official JGH contact page lists several entrances. If your letter says Pavilion K, Pavilion E, Pavilion H, ICFP, Emergency or Hope & Cope, follow that specific address.
| Official place / entrance | Address listed | Use this when |
|---|---|---|
| Main JGH address | 3755 Côte-Sainte-Catherine Road | You need the general hospital location, broad campus directions or main line. |
| Pavilion A / Côte-des-Neiges entrance | 5750 Côte-des-Neiges | Your letter names Pavilion A, Côte-des-Neiges entrance, some clinics or the dental/medical office side. |
| Pavilion E / Légaré entrance | 5757 Légaré | Important for hospital card, Test Centre and many clinic room codes beginning with E. |
| Pavilion K | 5767 Légaré | Use for Pavilion K clinics, underground parking access and services such as Medical Day Hospital. |
| Emergency Department | 5777 Légaré | Use for Emergency access. Call 911 for life-threatening symptoms. |
| Pavilion H | 5790 Côte-des-Neiges | Use when your appointment mentions Pavilion H, Herzl Family Practice or women’s health routes. |
| ICFP | 4333 Côte-Sainte-Catherine | Use for Institute of Community and Family Psychiatry instructions. |
| Lady Davis Institute | 3999 Côte-Sainte-Catherine | Use for research-related or LDI-specific appointments. |
| Hope & Cope Wellness Centre | 4635 Côte-Sainte-Catherine | Use for Hope & Cope or cancer-support wellness instructions. |
Phone Guide: Main Number and Useful Extensions
For most appointment questions, the clinic extension is faster than the main line. Keep your appointment letter open and say the clinic name, pavilion, room code and extension when calling.
Appointment Route: Step-by-Step for New Patients
There is no single JGH “appointment button” for every service. The correct route depends on whether the clinic requires a referral, whether the test uses Clic Santé, and whether your visit needs a hospital card first.
Use the wording on your referral, requisition or letter: Cardiology, Dermatology, Gastroenterology, Orthopedics, Test Centre, Memory Clinic, Women’s Health, Renal, Surgery, etc.
JGH’s Clinics and Testing page says several clinics require referrals. Do not self-book a referral clinic unless the official clinic page says so.
Codes such as E-109, G-050, A-619 or K S1-101 are wayfinding instructions. The first letter usually points to the pavilion.
JGH says a hospital card is required for all clinics. If you need one, go to room E-0014 at the Légaré entrance before the clinic.
Some clinics have self-registration kiosks. If your clinic uses one, check in as soon as you arrive instead of waiting at reception.
JGH warns clinic schedules can change and advises calling the clinic to confirm openings and closings.
JGH Test Centre: Clic Santé, Room E-109 and What to Bring
This is one of the most common search tasks. The official Test Centre instructions are direct: book through Clic Santé, do not arrive too early, and bring both your requisition and JGH hospital card.
Book first
JGH Test Centre appointments are mandatory and booked through Clic Santé.
Go to Room E-109
Official location: Room E-109, Pavilion E, 1st floor.
Arrive close to time
JGH asks patients to arrive no earlier than 10 minutes before the booked time.
Bring requisition
Bring the test requisition form from your provider.
Bring JGH card
A valid JGH hospital card must be presented at the Test Centre.
Check hours
Listed hours: Monday to Friday, 7:00 a.m. to 3:00 p.m.; holiday closures may apply.
Hospital Card and Registration Kiosk: Small Step, Big Time Saver
A hospital card is not just a formality. JGH says it is required for all clinics, and some clinics use self-registration kiosks to reduce lineups.
If you need a JGH hospital card
- Go to room E-0014 at the Légaré entrance.
- Listed schedule: Monday to Friday, 7:00 a.m. to 4:00 p.m.
- Bring health card/coverage document and appointment details.
- Do this before your clinic time, not after reaching the waiting room.
If your clinic has a kiosk
- Check in as soon as you arrive.
- Use your hospital card as instructed.
- Ask staff if the kiosk cannot find your appointment.
- Keep the printed ticket or instructions if the kiosk provides one.
Common Clinic Shortcut Table
These examples come from official JGH clinic listings. Use them as a shortcut, then confirm with the official page because schedules and extensions can change.
| Clinic / service | Officially listed detail | What to do before going |
|---|---|---|
| Registration | 514-340-8222 ext. 25027, room E-0014. | Use for hospital-card or registration routing when your clinic letter is unclear. |
| Cardiology / testing | Examples include Angiogram D-215, Echo/Holter E-206 and Pacemaker Clinic E-206. | Bring referral/test instructions and check whether kiosk check-in applies. |
| Dermatology | 514-340-8222 ext. 28272, G-026. | Bring referral/appointment letter and confirm holiday schedule if near closures. |
| Diabetes / Endocrinology | 514-340-8222 ext. 28090, E-104. | Bring medication list, glucose logs/device if relevant, and hospital card. |
| Gastroenterology | 514-340-8222 ext. 26177, E-110; fax referral listed as 28282. | Ask about prep, fasting, medication changes and driver requirements if a procedure is involved. |
| Orthopedic Clinic | 514-340-8222 ext. 27532; kiosk noted. | Bring imaging reports or discs if requested and use kiosk check-in when directed. |
| Women’s Health / OB-GYN | 514-340-8222 ext. 28271, Pavilion H, 3rd floor. | Use Pavilion H details instead of only the main hospital address. |
| Memory Clinic | 514-340-7501, fax 514-340-7547, E-S1100. | Caregivers should bring medication list, timeline notes and requested documents. |
| Medical Day Hospital | 514-340-8222 ext. 25056, Pavilion K, Floor S1, Room 101. | Plan Pavilion K parking/entrance and ask whether a support person should come. |
Official Map PDF Converted Into a Practical Wayfinding Guide
The official JGH map shows pavilions, entrances, indoor parking, taxi areas, bike racks, elevators, gift shop, information/security, pharmacy, food, chapel and links between pavilions. Here is the practical version.
Use the room’s first letter
E-109 points toward Pavilion E; K S1-101 points toward Pavilion K. Do not ignore the letter.
Drop-off matters
Pavilion A, B, E, K and Emergency access points are spread across different sides of the campus.
Ask with a code
Show staff your room code and pavilion, not only the doctor’s name.
Parking symbol
The map shows indoor parking near Bourret/Légaré and other parking symbols; rates are on the current CIUSSS parking page.
Food and waiting
Food and café symbols help families plan long waits, but holiday/Sabbath-related hours can change.
Use the app
The JGH wayfinding app is useful when a paper map is outdated or a clinic has moved.
Patient Guide PDF Converted Into Visit-Day Help
The Patient and Visitors’ Guide has useful details that generic hospital pages usually miss. This section turns those PDF details into practical reminders.
Medication list
Bring a recent medication list, including vitamins, natural products, herbs and allergies.
Valuables
Send valuables home when possible. The guide says the hospital is not responsible for lost or stolen articles.
Hand hygiene
Clean hands often with soap/water or sanitizer. Sanitizer dispensers are located throughout the hospital.
Room phone
Patients can receive calls from 8:00 a.m. to 10:00 p.m.; room phone service may include daily charges.
Food hours vary
Food vendors may close around Jewish holidays, statutory holidays and Sabbath timing. Bring a snack if medically allowed.
Discharge planning
Arrange pickup as soon as discharge is discussed. Unit discharge time is listed as 9:00 a.m. in the guide.
Photos and videos
Photos or videos require staff and patient authorization. Do not record in rooms or corridors without permission.
Internal emergency
From a hospital landline, the guide says to call extension 5000 to report fire or other emergency.
Spiritual services
Chaplains of various faiths visit the hospital; the non-denominational chapel is on the 6th floor of Pavilion B.
Parking: Pavilion K Rates, Passes and Local Warnings
JGH parking details change more often than address and phone information. The official CIUSSS parking page lists Pavilion K rates from April 1, 2026.
| Parking need | Official current detail | Practical patient tip |
|---|---|---|
| Short visit | Less than 2 hours: free. | Good for pickup/drop-off, but clinic delays can push you past 2 hours. |
| 2 h to 3 h 59 min | $6.75. | Useful estimate for many appointments; check signs/payment machine before relying on it. |
| 4 h to 24 h | $11.50. | Plan for this if you expect tests, multiple stops, family waiting or a long clinic delay. |
| Visitors / users pass | 1 week: $52.25; 1 month: $104.50. | Ask if a loved one is admitted or you expect frequent visits. |
| Outpatient pass | 1 week: $26.00; 1 month: $52.25. | Useful for repeated outpatient treatment or recurring follow-up visits. |
| Studded tires | Studded tires are prohibited in the underground parking lot. | If your car has studded tires, plan outdoor parking before arriving. |
Before You Leave Home: 10-Minute Checklist
Confirm
- Exact pavilion, entrance, room and floor.
- Whether your clinic needs referral or requisition.
- Whether you need a JGH hospital card first.
- Whether self-registration kiosk check-in applies.
- Parking, transit or drop-off route.
- Any fasting, medication, driver or mobility instructions.
Bring
- Quebec health insurance card or coverage documents.
- Photo ID if requested.
- JGH hospital card if you have one.
- Referral, requisition or appointment letter.
- Medication list, allergies and medical-condition notes.
- Phone charger, glasses, hearing aids and mobility aids.
Visitors, Inpatients and Family Support
Visitor rules can depend on unit, patient condition and infection-control needs. The Patient Guide gives practical rules that are useful before you arrive.
Two visitors at a time
The guide says no more than two visitors per patient are permitted at any time, unless staff instruct otherwise.
Use family rooms
Visitors should not gather in corridors; use family rooms or waiting areas on the floor.
Do not visit when sick
If you are sick, avoid coming to the hospital. Follow any mask, gown or glove signs outside rooms.
Protect privacy
Photos or videos without staff and patient authorization are not permitted.
Spiritual care
Volunteer and Spiritual Services can be reached through extension 25985.
Health information help
The Patient and Family Resource Centre can help families find reliable health information.
Records, Test Results, Complaints and Lost Items
Use the correct route because records, complaints and patient accounts involve privacy or official follow-up.
Medical records
JGH patient resources list Health Information at 514-340-8202 or 514-340-8222 ext. 24096, or room C-110. For test results, contact your medical team.
Open patient resource pagePatient information
For information about an admitted patient, JGH patient resources point users to Admitting at 514-340-8211.
Open general informationComplaint or concern
Speak with the care team first. If unresolved, use the official Complaints Commissioner / Ombudsman route.
Open complaints officeLost and found
Call Security/Lost and Found at 514-340-8222 ext. 5000. Keep the date, unit, room and item description ready.
Open JGH general informationCommon Mistakes That Delay JGH Visits
Using only the main address
Use the exact pavilion/entrance if your letter says Pavilion E, H, K, ICFP, Emergency or Hope & Cope.
Forgetting the hospital card
JGH says a hospital card is required for all clinics. Build time to get one at E-0014 if needed.
Going to the Test Centre without booking
Test Centre appointments are mandatory through Clic Santé.
Arriving too early for the Test Centre
JGH asks Test Centre patients to arrive no earlier than 10 minutes before their booked time.
Calling the main line for clinic changes
The direct clinic extension on your letter or the official clinic page is usually faster.
Assuming food is always open
Food vendor hours can vary around holidays, statutory days and Sabbath timing.
Map to Jewish General Hospital
This map points to the main hospital address. If your appointment names Pavilion K, Emergency, Pavilion H, ICFP, Lady Davis Institute or Hope & Cope, use the entrance table above first.
Official Links by Task
These links are placed after explanations so users know exactly why they are clicking.
Official Jewish General Hospital website — main address, phone and hospital resources JGH contact and entrances — main number, entrance addresses and mobility door note Department list — official department phone/fax and room details Clinics and Testing — referral clinics, hospital card, Test Centre and kiosk notes Clic Santé — official appointment booking route for JGH Test Centre CIUSSS Test Centres — appointment rules, requisition and JGH card instructions Hospital map page — official JGH map and pavilion map resources JGH map PDF — pavilions, entrances, parking, food, elevators and symbols Official parking rates — Pavilion K rates, passes and studded-tire warning Patient and Visitors’ Guide — visitor rules, food, Wi-Fi, personal items and PDF guide Patient Guide PDF — important numbers, parking, visitor rules, food and patient support details JGH mobile app — hospital wayfinding and digital navigation support Complaints Commissioner — official complaint and quality-of-service routeRelated Canada Hospital Guides
Use these only if your appointment, referral or family visit is at another Canadian hospital.
Independent Guide Notice
CanadaHospitals.org is an independent hospital navigation guide. It is not Jewish General Hospital, CIUSSS West-Central Montreal or Santé Québec. This page cannot book appointments, approve referrals, provide medical advice, confirm same-day schedule changes or replace instructions from your care team.
Jewish General Hospital FAQs
What is the address of Jewish General Hospital in Montreal?
Jewish General Hospital is located at 3755 Côte-Sainte-Catherine Road, Montréal, Québec H3T 1E2, Canada.
What is the main phone number for Jewish General Hospital?
The main phone number is 514-340-8222. Use the clinic extension from your appointment letter or the official department list when available.
Where is the Jewish General Hospital Emergency entrance?
JGH lists the Emergency Department entrance at 5777 Légaré. For life-threatening symptoms, call 911 instead of calling a hospital extension.
Do I need a referral for a Jewish General Hospital clinic?
Many JGH clinics require a referral. Check the official Clinics and Testing page or your care provider’s instructions before trying to book directly.
Do I need a JGH hospital card for clinics?
Yes. JGH says a hospital card is required for all clinics. You can get one in room E-0014 at the Légaré entrance, Monday to Friday from 7:00 a.m. to 4:00 p.m.
How do I book the JGH Test Centre?
JGH Test Centre appointments are mandatory through Clic Santé. The Test Centre is in Room E-109, Pavilion E, 1st floor. Bring your requisition and valid JGH hospital card.
How much is parking at Jewish General Hospital?
The official CIUSSS parking page lists Pavilion K parking as free for less than 2 hours, $6.75 for 2 to 3 hours 59 minutes, and $11.50 for 4 to 24 hours. Check the official page before travelling because rates can change.
Which JGH entrance should I use?
Use the exact entrance on your appointment letter. JGH lists different entrances for Pavilion A, Pavilion E, Pavilion K, Emergency, Pavilion H, ICFP, Lady Davis Institute and Hope & Cope.
How do I get medical records from Jewish General Hospital?
JGH patient resources list Health Information at 514-340-8202 or 514-340-8222 ext. 24096, or room C-110. For test results, contact your medical team.
Is CanadaHospitals.org the official Jewish General Hospital website?
No. CanadaHospitals.org is independent. Use official JGH and CIUSSS West-Central Montreal pages for appointments, referrals, medical advice, parking rates, visitor rules and same-day updates.
Source basis: official JGH, CIUSSS West-Central Montreal, JGH map PDF and JGH Patient Guide PDF resources were used to build this navigation guide. Confirm appointment-specific and time-sensitive details directly with the hospital before travelling.